I wasn’t going to write about this but since I can’t stop thinking about it, I suppose I should.
I was at the dermatology doctor a few days ago. (I won’t go into the melanoma risks with Cowden Syndrome right now.) When I exited the elevator and headed to the check-in window, I heard a loud male’s voice. I could tell immediately that he was irate about something and was on the verge, if he wasn’t already, of making a scene. The waiting room area is quite large, so I stayed far to the other end. Come to find out, he was at the exact window I needed to be in order to check-in.
I made eye contact with one of the staff (who are protected behind a plate glass window, but whatev) and she said she could check me in for my appointment. The man continued to yell, and I told the receptionist she needed to call security. She did.
Then she finished my check-in steps and I was finished. Yet, the man was still where I needed to be and he was still yelling. I heard another female staff (I assumed a manager-type) trying to talk with him to calm him down. I heard her say, “Do you need to go to the ER?” and then I heard her say, “If you keep saying things like that I will need to call security.” This guy then really escalates and starts yelling such vulgar and disgusting things (about) one or all the girls behind the plate glass window.
I watched this all unfold as the manager came over to the window I was at and asked the receptionist to call security. I walked back near the elevators and restroom, and was wracking my brain of what I should do. Hide in the restroom? Get back in the elevator? I didn’t know where the stairs were off hand. I saw a young man with 2 little toddler girls by the restroom. I told him to get the kids away from the area because a guy was making a scene.
So, all this is playing out in slow motion for me. I’m getting anxious now as I write this.
What seems like a second later, I see the security guard come off the elevator. I told him, “Go that way!” and no sooner do I say that the irate man and I are face to face. I leaned towards the right and bee-lined around him. I heard the security guard say, “I need someone to tell me what’s going on here.” And the nice man with the 2 toddler girls said something (helpful) as well, but I was already gone.
I walked over to the window (where I normally would have checked-in) and I said to one of the girls, “I don’t want to be out here.” She buzzed me inside the doors and I waited there for a minute or 2 before she took me back to the exam room.
I couldn’t speak as I got to the exam room. I told them they probably didn’t want to take my blood pressure as it’d be through the roof. I’ve never felt so vulnerable in my entire life.